Humana Inc., headquartered in Louisville, Kentucky, is one of the nation's largest publicly traded health benefits companies. Humana offers a diversified portfolio of health insurance products and related services - through traditional and consumer-choice plans - to employer groups, government-sponsored plans, and individuals.
Today, Humana is a leader in consumer engagement. Throughout its diversified customer portfolio, the company provides guidance that can both help lower costs and lead to a better health plan experience.
Are you a fit? Do you have a strong attention to detail and like solving problems?
Assignment Capsule
You will: provide a wide variety of administrative and staff support services to an organizational assignment by administering programs, projects, and/or processes specific to the assigned area of responsibility.
Communicate via telephone and in person to internal and external customers to provide guidance
Maintain office files and other records
Compose letters, memos and additional correspondences
Compile reports and meeting minutes
Schedule appointments and make travel arrangements
Key Competencies
Administrative Services Knowledge: You understand methodologies and processes for coordinating and providing office administrative, clerical and support services, not specific to a particular business discipline.
Implementation/Execution: You are good at organizing and managing multiple priorities and/or projects by using appropriate methodologies and tools.
Communication: You actively listen to others to understand their perspective and ensure continuous understanding regardless of communication channel or audience.
Problem Solving: You are a problem solver with the ability to encourage others in collaborative problem solving. You can be a broker and consultant regarding resources. You engage people in problem solving without taking over.
Role Essentials
High School Diploma
Proficiency in all Microsoft Office Programs, e.g. Word, PowerPoint, Excel, Access, etc.
Ability of type 50-55 wpm
Capacity to maintain confidentiality and work independently in support of the department
Role Desirables
Associate's or Bachelor's Degree
Previous administrative or related experiences
Experience with Lotus Notes, internet research and proof-reading/editing
Reporting Relationships
You will report to a department manager. This area is under the leadership of the SVP & Chief Operating Officer.