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For your reference, we have included the original job posting below.
Administrative Assistant - Operations Job
Job Number:
25683367
Company Name:
Travelers
Job Location:
Richardson, TX US
Job Category:
Clerical & Administrative
Administrative Assistant - Operations Job
Job Description
Job Title:
Administrative Assistant - Operations
Job ID:
795043
Location: TX-Richardson
Available Openings:
Committed. Competitive. Constructing our Future.
That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.
SUMMARY:
Some advanced skills required to perform non-routine, moderately complex work. Ability to apply experience, skills, and knowledge to procedures, processes, and techniques to the more complex situations of the job.
PRIMARY DUTIES AND RESPONSIBILITIES:
Moderately complex support.
Requires ability to maintain confidentiality.
Work requires independent planning and execution of multiple tasks.
Assignments involve problem resolution, research and interpretation of department procedures and standards.
Average project scope is department-wide or multi-phased department initiative, lasting a minimum of 1-2 months in duration.
Complex scheduling. Typically involves internal, occasionally external, and department-wide scheduling.
Full responsibility for department-wide event planning.
Prepares and submits expense accounts and other type expenses.
Utilizes critical thinking skills to complete varied tasks.
Frequent internal and external contact. May involve interaction with all levels of management within the company.
Interacts regularly with difficult callers and often diffuses initial concerns and/or complaints. Calls for moderate to advanced conflict resolution skills via phone and, occasionally, in person.
Researches difficult or non-standard issues and provides recommendations to manager. Calls for frequent problem solving with internal and external staff. Utilizes basic change management skills.
Requests and tracks the equipment necessary for internal and external staff. May include lifting of such equipment.
Strong Microsoft Office skills
EDUCATION / WORK EXPERIENCE
High School education or equivalent preferred Prefer 4+ years Moderate to advanced skill level required for software applications. Advanced database queries, complicated Excel spreadsheets
Travelers is an equal opportunity employer. We actively promote a drug-free workplace.
