Administrative Assistant

Administrative Assistant

Enterprise Fleet Management has an immediate opening for an Administrative Assistant in our National Service Department. This person will provide administrative support, performance reporting and event coordination for a department of approximately 100 employees, including nine supervisors and two managers. In addition, the Administrative Assistant will partner with the management team to ensure consistency of policies and procedures. The ideal candidate will be adept at developing and maintaining administrative processes that create efficiencies and improve accuracy to achieve business objectives. The National Service Department is a technical call center that provides the Maintenance Management and Full Maintenance programs to Enterprise Fleet Management customers nationwide. Our environmentally and employee-friendly facility is located about three miles from the Corporate campus in St. Louis, MO and also houses other departments offering vehicle acquisition, accident repair, insurance tracking, accounting, tax, and license & title services. Responsibilities include: Create and maintain daily, weekly and monthly reports to measure department performance and trendsAccurately maintain employee metrics to measure employee performanceTrack and recognize employee/ department milestones and significant eventsOrganize and coordinate department meetings and eventsMaintain calendars, contact & distribution listsCreate and distribute correspondences such as letters, memos, faxes, ld and direct departmental phone calls as neededSpecial projects within the department and miscellaneous office duties as assignedMinimum Qualifications include: High school diploma or GED required2 years experience in an administrative support positionAdvanced proficiency in Microsoft Excel and PowerPointIntermediate proficiency in Outlook and Word (Access a plus)Call center experience a plusAuthorized to work in the US and will not require sponsorship now or in the futureQualified candidates must possess the following skills/competencies: Strong time management and organizational skillsExcellent verbal and written communication skillsComfortable working independently and with a teamProfessional customer service skillsAbility to juggle multiple responsibilities and meet deadlinesSelf motivated with strong attention to detailAbility to maintain confidentiality of records and information