AT&T Customer Assistant - Little Rock, AR
LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL?A job with AT&T as a Customer Assistant can provide you with exactly that!
Take advantage of our paid training and wide range of career possibilities. AT&T offers a competitive salary and benefits that include medical, dental, paid vacation, and more!
Our Customer Assistants are the first point of contact in helping customers with DSL self-installation and service in our high-paced call centers.
What you'll do as an AT&T Customer Assistant:
- Assist customers with registration, email creation, DSL physical line signal testing, modem/filter set-up
- Assist customers with email, browser, and modem troubleshooting
- Interact with other departments to resolve customer issues or provide additional services
Click here to learn more about this job from AT&T employees!
Qualifications: In addition to STRONG communication skills, our Customer Assistants must have:
- Data entry and problem solving skills
- Basic computer skills
- Satisfactory results from a background/employment history investigation and drug screening
- The ability to work days, evenings or night tours; overtime, weekends, holidays and split shifts as required
- Qualify on pre-employment screening:
Internet Services Mini Course (IS-MC)
Customer Service Assessment (CSA)
Call Center Audition (CC Audition)
Test study guides can be found at www.att.jobs/tips .
Company Description:
The largest communications company in the United States. And the world. We are the industry leaders in providing wireless service, high speed internet access, local and long distance voice, and directory publishing and advertising services across the US. We are also developing our business to include next-generation television services with our new AT&T U-VerseSM TV.
Join our incredibly diverse company of more than 250,000 people and help drive the innovation that keeps AT&T at the leading edge of technology and service. Expect big things from the company that created the communications industry.
