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For your reference, we have included the original job posting below.
Channel Operations Specialist
Job Number:
25494173
Company Name:
Red Hat
Job Location:
Munich, Bavar, MUNI
Job Category:
Clerical & Administrative
Channel Operations Specialist
Job Code: IRC48432 Division: Red Hat Location: Munich, Bavar DE Travel Involved: 10-20% Job Type: Full Time Job Level: 2+ years experience Education: Bachelors Degree or Equivalent Category: Administrative
Position Summary: The Role:
To support the EMEA (Europe, Middle East, Asia) sales organization in providing systems and processes which add value by increasing sale productivity.
Primary Responsibilities:
- Operational support to internal EMEA Channel Sales team - Operational support to EMEA partners - Administration and development of internal processes. Reducing time and effort and increasing efficiencies. - Working cross-function (Order Mgmt, Sales, Finance, Legal, Operations, Corporate) to ensure smooth processes and administration. - Key member of EMEA Operations support team, including helpdesk responsibilities. - Front end deal support, ensuring clean order processing. - Business Partner to Sales with regards to Red Hat systems and processes, including opportunity management, forecasting, pricing, order entry, deal support. - Ad hoc project responsibilities. - Training of partners on Red Hat processes - Business Analysis and Intelligence on focused areas. - Provide above support with key focus on non-standard channel RTMs. i.e OEMs, System Integrators, ISVs, and Hosted Partners - Business Partner to the associated Sales teams. - Streamline current sales-order cycles and enhance Internal processes. - Management of Operational processes for royalty measurement and reporting - Propose and develop solutions to better align non-standard channel into Red Hat processes.
