Claim Support Specialist - First Party Medical Job
Job Description
Job Title:
Claim Support Specialist - First Party Medical
Job ID:
792081
Location: PA-Wyomissing
Available Openings:
Committed. Competitive. Constructing our Future.
That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.
Job Title: Claim Support Specialist
Location: Wyomissing- Reading
WHY SHOULD YOU CONSIDER TRAVELERS FOR A CAREER? Allow us tell you why some prestigious companies feel you may want to consider being here. Of the many awards this company won recently, Fortune Magazine named Travelers to their Fortune 500 list for the 12th year in a row. In 2007, Fortune Magazine also named Travelers on the elite list of America-s Most Admired Companies. Business Week named Travelers in the top 50 companies to launch a career. If you are looking for a great place to start your career, the red umbrella has you covered.
We are Travelers. We are a results driven company. Our employees are engaged in their work. We are looking for future leaders to drive our results to levels of success we have yet to reach. Are you who we are looking for?
SUMMARY OF THE POSITION:
As a claim support specialist, you will assist claims representatives and managers in Auto Department by performing administrative duties.
PRIMARY DUTIES:
Provide administrative assistance by typing, handling telephone calls, transcribing statements, copying, filing and performing other duties, as assigned.
Maintain and manage activity reports and complete monthly reports as necessary.
File, retrieval and transmission of files, scan, photocopy and type, as requested.
Prepare closed files for shipping and storage as needed.
Maintain up to date files, attaching correspondence as needed.
Serve as customer service contact in order to give, receive, or exchange information.
WORK EXPERIENCE:
Knowledge of claim support functions, including data entry, is preferred.
COMMUNICATION SKILLS:
Excellent oral and written communication skills required both for the purposes of requesting and providing routine data to and from multiple sources. Discretion required regarding personal and confidential information.
OTHER SKILLS REQUIRED:
Must possess working knowledge of basic computer software such as Excel and Word
Must be able to type 35 wpm accurately
Must be able to lift up to 35 lbs
Analytical Skills:
Problem solving generally defined, but may need to be clarified in order to proceed.
Collecting, compiling and organizing facts and figures in accord with established procedures.
Attention to detail.
Customer Focus:
Relationship Management
Commitment to Task
Team Player
Band 1
Travelers is an equal opportunity employer. We actively promote a drug-free workplace.
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