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For your reference, we have included the original job posting below.
Communication Administrator
Job Number:
43441059
Company Name:
UT Southwestern Medical Center at Dallas
Job Location:
Dallas, TX US
Job Categories:
Clerical & Administrative Marketing & Advertising
Communication Administrator
1. Diagnose and troubleshoot basic telephone and data failures; dispatch unresolved issues to the appropriate personnel for resolution; process electronic orders for entry level moves, adds and changes. 2. Provide entry level training to customers on software features and services; maintain the PhoneGuide live database for faceplate printing. 3. Generate and process service tickets in HEAT in accordance to departmental service levels; clearly document all customer issues and their resolution; fo...