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Front Desk Clerk


Job Number:41710549
Company Name:Crestline Hotels
Job Location:Aberdeen, MD US
Job Category:Travel, Hospitality & Restaurant



Updated: 5/1/2012

Front Desk Clerk

1. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. 2. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. 3. Anticipate guests? needs, respond promptly and acknowledge all guests, however busy and whatever time of day. 4. Maintain positive guest relations at all times. 5. Resolve guest complaints, ensuring guest satisfaction. 6. Monitor and maintain cleanliness, sanitation and organization...
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