Help Desk Specialist Job ID: HITS09111207 Help Desk Specialist - Annapolis Junction, MD - HITS09111207 Description: Help Desk Specialist Job Code: HITS09111207 Job Description: · Review and analyze the performance web reports, error emails, equipment events reports, traps, REMEDY, and other external sources to identify performance-related problems · Take corrective action for a timely resolution to faults/incidents · Researches technical performance information ...
