Patient Account Representative - McKay Dee Hospital
About Us
What does it mean to be a part of Intermountain Healthcare? It means that the quest for clinical excellence is not just a goal, but a given. It means building an environment where physicians and employees can deliver the best in medicine. And it’s realizing each employee or volunteer is vital to the healing process, because we can only achieve the extraordinary together.
Being a part of Intermountain Healthcare means joining with a world-class team of over 32,000 employees and embarking on a career filled with opportunities, strength, innovation, and fulfillment. Our mission is: excellence in the provision of healthcare services to communities in the Intermountain region.
Our patients deserve the best in medicine, and we deliver.
Job Description
The role of the Patient Acct Rep (PAR) is to provide ""Extraordinary Care"" to patients and customers through friendly, caring, courteous, and professional services as they maintain patient accounts from billing through the collections process. The clinic environment is a fast paced smaller environment that allows the development of close working relationships with physicians and clinical staff as well as returning patients. Every team member is vital to the clinic’s success in providing exceptional patient care.
A successful PAR becomes the patient’s advocate and works to facilitate resolution of patient accounts by working with insurance companies, government agencies and patients in the payment for services that have been provided. The PAR has the opportunity to use their valuable skills and resources by responding to questions, researching discrepancies and insurance denials and following Intermountain’s policies and procedures for billing and account management. Completing these duties provides the PAR the opportunity to truly make a difference in the lives of many on a daily basis.
Entry Rate: $11.54
Benefits Eligible: Yes
Shift Details: Must be available to work Monday, Thursday and Friday from 8:00 a.m. to 5:00 p.m.
Department: Northern Utah Surgeons
Minimum Requirements
- The Patient Account Representative must enhance the reputation of the providers and staff of the Intermountain Medical Group by creating a positive patient experience
- The success of the incumbent in this role is highly dependent on the Patient Account Representative having excellent customer service with both internal and external customers
- The incumbent must demonstrate effective communication and interpersonal relation skills
Preferred Qualifications
- Certified Coder highly perferred
- One or more years of work experience in a medical setting
- One or more years of insurance billing or accounting work experience
- One or more years of collections work experience in a medical setting
- One or more years of hospital/physician office work experience
- Intermediate Spanish speaking skills
- Intermediate proficiency with Medical Terminology
Please Note
All positions subject to close without notice
Intermountain Healthcare is an equal opportunity employer M/F/D/V
Additional Details:
Working Hours 24
Primary Work Location McKay-Dee Hospital
