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For your reference, we have included the original job posting below.
Receptionist
Job Number:
25263910
Company Name:
Red Hat
Job Location:
Mclean, VA US
Job Category:
Clerical & Administrative
Receptionist
Job Code: IRC48106 Division: Red Hat Location: Mclean, VA US Travel Involved: 0-10% Job Type: Full Time Job Level: 2+ years experience Education: Some college Category: Administrative,Facilities
Position Summary: The Role:
Red Hat is seeking a receptionist for the McLean, VA office.
Primary Responsibilities:
- Interacts continuously with customers, guests, and students, thereby serving as the first impression for our company to these individuals - Maintains best in class customer service delivery at all times - Directs visitors and students, and manages incoming telephone calls for the office - Manages the visitor log and company lobby areas to comply with Workplace Health, Safety, and Environment policies and laws - Serves as secondary contact for employees and vendors regarding all local Facilities issues - Serves as secondary liason for all maintenance and repair issues between building, Property Management, and outside vendors - Assists with all Workplace Health, Safety, and Environment initiatives for local office, including global and/or regional programs as mandated by law or policy - Implements global and/or regional Facilities programs and policies as required - Assists with coordinating shipping and receiving of boxes and letters to and from the office - Orders and assists with some stocking of supplies for the office - Supports local physical security system and continuously follows global security policy - Liaise with Red Hat's external travel companies to arrange flights, hotels and/or taxis for members of staff and visiting guests - Coordinates catering and other needs for on-site training classes or customer events - Helps administer general office tasks including the distribution of faxes to appropriate departments, assisting the sales teams with the preparation of proposals, and managing incoming purchase orders - Maintains relationship with relevant company personnel to track and ensure resolution of any assigned tasks - Coordinates messages, appointments, information to callers, & file maintenance - Provides book-keeping and accounting support for the local operation - Coordinates activities between departments and outside parties - Uses company intranet and other computer-based systems, and is responsible for helping update the local office intranet page - Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice - The role will work very closely with the local office manager and take on ever increasing responsibility as the demands on the facility increase
Required Skills & Experience:
- Customer Service: Requires high performance in delivering best in class customer service - Communication: Requires strong oral and written skills, professional business appearance at all times - Organization: Requires attention to detail, extensive experience in most responsibilities as listed in the Job Description, and has advanced skills for developing systems and processes for smooth office operations - Attitude: Self motivated with the ability to work with little direct supervision. Team player with positive attitude to challenges - Education/Experience: Requires a minimum of 2 years of related experience. - Computer Skills: Ability to use office applications, and prior experience with Oracle is a plus
