Title: Service Desk Specialist Location: CA-West Sacramento PDS is seeking a Service Desk Specialist in West Sacramento, CA. The Service Desk Specialist performs call center/help desk operations tasks, including assisting end users with issues. Tasks and Responsibilities . Assists State, client users with mainframe and non-mainframe login issues and passwords . Issues and assigns help desk tickets for end users . Processes Access Control Facility and CA-MMIS user accounts . Notifies client and D...
