Robert Half • Los Angeles, CA 90006
Job #2690228380
Description We are offering an opportunity for a Collections Specialist in Los Angeles, California. This role involves managing credit and collections processes in the telecom industry. The position is a contract employment opportunity, where you will be working to understand why customers aren't paying and resolving issues to ensure payment is received.
Processing customer credit applications with accuracy and efficiency
Maintaining accurate customer credit records
Resolving customer credit inquiries in a timely manner
Monitoring customer credit accounts and taking appropriate action to collect delinquent payments
Utilizing strong negotiation and communication skills to interact with customers
Leveraging analytical skills to understand and resolve payment issues
Utilizing knowledge of collection processes to ensure efficient operations
Ensuring adherence to specifications and buying processes in relation to credit and collections
Managing and resolving any disputes related to customer credit
Utilizing laptop hardware and software in the execution of duties. Requirements - Proven experience as a Collections Specialist or similar role
Strong knowledge of collection processes and laws related to debt collection (FDCPA)
Proficient in using 'About Time' software
Excellent customer service and negotiation skills
Proficiency in using MS Office and database software
Working knowledge of various collection techniques
Familiarity with credit procedures and policies
Experience in expense reporting and understanding of financial notes
Familiarity with the buying processes, cost analysis, and purchase orders
Ability to handle sensitive and confidential information
Experience in dealing with suppliers and creating specifications
Understanding of agreements and dispute resolution procedures
Basic knowledge of laptop hardware for troubleshooting minor issues
Proficiency in English language
Analytical skills with the ability to create and process financial spreadsheets
Ability to explain complex information in a clear and concise manner
Familiarity with 'Go' programming language and NIS software
Ability to travel as per job requirements
Strong communication skills to interact effectively with debtors.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https:///~~~/us/en/terms) .
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