Accounts Receivable Collection Associate

WSP is currently initiating a search for an Accounts Receivable & Collections Associate for our Ephrata, PA office. The position can also be based in any of the following WSP USA office locations: Orlando, Tampa FL.

Be involved in projects with our Corporate Finance - Accounts Receivable Team and be a part of a growing organization that meets our client's objectives and solves their challenges.

At WSP, we are driven by inspiring the right people to be part of our future-focused business objectives. Our devotion to teamwork has allowed us to build communities and expand our skylines. Here at WSP, anything is within our reach and yours as a WSP employee. Come join us and help shape the future!

Your Impact

• Maintain Customer Relationships and Credit/Collections processes, while concurrently meeting the needs of the Business, to maintain positive DSO and Collection Goals consistently.

• Responsible for assigned portfolio, Client contact including collection calls, timely follow up procedures, and daily communication with Project Teams to resolve potential disputes.

• Investigate and resolve customer queries, including providing copies of requested invoices.

• Effectively collaborate with Project Accountants and Project Managers to resolve issues and successfully enable Client payment.

• Exercise responsible and ethical decision-making regarding company funds, resources and conduct and adhere to WSP's Code of Conduct and related policies and procedures.

• Perform additional responsibilities as required by business needs.

• Talent is the essence of meeting our client's objectives, goals and challenges. If this sounds like a fit for you, we'd love to have that first discussion of you joining our team.

Who You Are

Required Qualifications

• High School diploma

• Minimum 5 years' experience in Accounts Receivable and Collection with exceptional customer service skills.

• Strong attention to detail - ability to work independently and make sound decisions in a high energy, fast paced environment.

• Working knowledge of MS Office, Excel, Word, and Basic Spreadsheet.

• Strong communications skills - result driven in alignment with the WSP Culture.

• Positive team player - ability to collaborate well with Colleagues.

• Proven track record of upholding workplace safety and ability to abide by WSP's health, safety and drug/alcohol and harassment policies.

Preferred Qualifications

• Associates or Bachelors degree.

About WSP

WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.

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WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee's career.

At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?

WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.

The selected candidate must be authorized to work in the United States.

NOTICE TO THIRD PARTY AGENCIES:

WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.