Robert Half • Baltimore, MD 21217
Job #2687982897
Description We are in search of a skilled Administrative Assistant to join our team within the local government sector in Baltimore, Maryland. This role primarily caters to the Office of Client Services under the Guardianship program - Division of Aging and Community Support, Health Dept. The job function will revolve around assisting with inbound and outbound calls, customer service, data entry, and email correspondence. This role offers a short term contract employment opportunity.
Addressing and managing inbound and outbound calls
Providing excellent customer service and assistance
Carrying out data entry tasks with accuracy and efficiency
Handling email correspondence with professionalism and promptness
Proficient in using Microsoft Excel, Outlook, PowerPoint, and Word for various administrative tasks
Scheduling appointments in a timely and organized manner
Assisting patients with their needs and inquiries
Registering patients and managing their records
Working closely with the assisted living community and engaging in community health initiatives
Collaborating with the public health sector to ensure the welfare of the community
Handling front office tasks in a medical setting. Requirements - A minimum of 2 years experience in an administrative role within a local government setting
Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
Experience with data entry tasks and maintaining accurate records
Demonstrated ability to handle inbound and outbound calls effectively
Excellent customer service skills, with the ability to assist patients and schedule appointments efficiently
Experience in email correspondence and ability to communicate professionally and clearly in written form
Familiarity with patient registration and patient registrar duties
Experience in an assisted living community or similar environment would be advantageous
Knowledge of community health, public health, and medical front office procedures
Demonstrated ability to engage with local communities and promote community health initiatives
Ability to handle confidential information responsibly
Strong organizational skills, with the ability to manage multiple tasks and meet deadlines
Excellent interpersonal skills, with the ability to work effectively as part of a team and interact with individuals at all levels of the organization
High school diploma or equivalent, higher education or relevant certifications are a plus.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.
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