Administrative Assistant

Description We are offering a contract to permanent employment opportunity for an Administrative Assistant in Toledo, Ohio. This role is within the Non-Profit industry where you will be answering inbound calls, providing customer service, and performing data entry tasks.

Responsibilities: - Manage inbound and outbound calls in a timely manner - Provide excellent customer service, addressing customer inquiries and resolving any issues - Perform data entry tasks with accuracy and efficiency - Correspond via email in a detail oriented manner - Utilize Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) to complete tasks and manage information - Schedule appointments as needed, ensuring efficient time management - Implement behavioral intervention strategies as required - Maintain organized and up-to-date records of activities and interactions - Assist in other administrative duties as needed. Requirements - Must possess skills in Microsoft Word, Excel, PowerPoint, and Outlook

• Experience in answering inbound and outbound calls

• Strong customer service and communication skills

• Proficiency in data entry

• Capability to manage email correspondence effectively

• Experience in scheduling appointments

• Knowledge of behavioral intervention principles and practices

• Previous experience in a non-profit organization would be advantageous

• Ability to work independently and collaboratively within a team

• High level of organizational skills and attention to detail

• Must adhere to the highest ethical standards, demonstrate empathetic disposition, and perseverance

• Strong problem-solving skills and the ability to make sound decisions

• Ability to maintain confidentiality of sensitive information

• Willingness to learn new systems and processes.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.

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