Robert Half • Phoenix, AZ 85067
Job #2686615742
Description
Job Title: Administrative Support for the Premium Audit Center
Job Schedule-on site for training. Once trained and demonstrating an understanding of duties, the manager will allow 2 days WFH as long as the candidate has high-speed internet
Job Hours-during training 8-430 AZ
Summary
Job Responsibilities
Obtain newline contact information and update applicable systems (ex.-Premium Audit Systems-Proprietary and will be taught to candidate)
Audit assignments and back-office support through daily/monthly low complexity tasks
Complete audit assignment packages; which may include rating information, applicable endorsements, loss runs, WCRIB (Work Comp Rating Insurance Bureau) Inspection reports for audit staff or communication to audit vendor.
Work order creation
Administration of various email boxes supporting line of business underwriting, field auditors, vendors or review staff
Based on provided information, Triage completed work to ensure proper routing and updating applicable systems with received dates
Monthly self-reporting of applicable performance metrics, which may include production, time & attendance.
Update and maintain all manual vendor, line of business and other miscellaneous reporting requirements
Validation of vendor invoices against assignments
Skills
Accountability
Proactively seeks guidance and clarification
Takes responsibility for acquiring and developing job related knowledge
Effectively prioritizes work and delivers accurate results
Makes decisions with minimal supervision
Customer Focus
With guidance, demonstrates an understanding of customer needs and expectations
Displays responsibility for customer issues from beginning to resolution
Teamwork
Takes action to achieve team goals
Coordinates own work efforts with others
Requirements
Education and Experience
0-2 years business or customer service experience
High school degree or equivalent required.
Computer Experience required-must be able to work in Excel on spreadsheets (basic experience needed)
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.
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