Banking Customer Care Representative

Job Description

We are looking for an individual who will create a positive first impression and establish strong member relationships while assisting members and potential members with their telephone requests in a very fast paced environment.

• Answering inbound calls in a courteous and friendly way regarding online mobile banking, deposits, withdrawals, transfers, balances, fraudulent charges, travel alerts, and more.

• Will be answering 75-125 calls a day.

• Working through multiples screens and up to 4 programs at a time

Preferred Skills & Qualifications:

• 1+ years of customer service experience

• Proficient on computers ( over 40 WPM).

Hours

• Mon, Tues, & Wed 8am-5pm. Thurs & Fri 8am-6pm. Sat 9am-noon

• Must be able to work 2 Saturdays a month

?This is a full-time opportunity with a reputable company! If you or someone you know is interested in this position, please send a resume !

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.