Randstad US • Minneapolis, MN 55405
Job #2690197045
call center representative.
minneapolis , minnesota
posted may 3, 2024
job details
summary
$19.49 - $19.50 per hour
temp to perm
high school
category personal care and service occupations
referenceAB_4527930
job details
We are seeking a Customer Service Representative to work for a top logistics company located in Lakeville, MN 55044. The Customer Service Rep will provide exceptional service to our clients and customers over the phone and via email communication. In this role you will be responsible for processing orders and handling complaints/questions in professional manner. The right candidate will have good communication skills, and a friendly personality! This role is 100% on site. Please if interested! Salary: $19.50 an hour Schedule: 2 available shift - 8:00am - 4:30pm OR 10am -6pm, Monday - Friday Location: On Site - Lakeville, MN 55044
salary: $19.49 - $19.5 per hour
shift: First
work hours: 8 AM - 4:30 PM
education: High School
Responsibilities
Responds to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc.
Reports customer feedback to management
Acts as liaison between customer and warehouse for account administration, customer, and office for invoicing and credit changes
Generates all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and post inventory records
Assures proper invoicing of accounts by verifying computer-generated invoices
Provides clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers needed to perform duties, greeting visitors
Schedule loads as required
Maintain updated reports to ensure all loads are empty and closed
Resolve refused product, over, short and damaged (OS&D) orders
Follow attendance policy, show up for work on time and ready to work assigned shift
Skills
Telephone Etiquette
Customer Service
Order Processing
Typing Skills
Basic Computer Skills
Customer Relations
Qualifications
Years of experience: 2 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ~~~.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
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