The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ~~~ or connect with us on Facebook, Instagram and Twitter.
Responsible for providing assistance to the Director of Catering as assigned: answering telephone, complete Banquet Event Orders (BEO), answer account questions, collecting/posting payment for events, ensure catering file completed, complete thank you notes, correspondence. Complete weekly event calendars, any required correspondence to guest and to client, copy, distribute BEOs, attend BEO meetings ensuring BEOs are updated/accurate. Catering Coordinator will assist the Director of Catering during an event when required. Coordinator will work with client directly on occasion and coordinate internal catering orders delivery, set up and break down.
Partners with the Catering manager(s) to ensure clients needs are met, completes assigned tasks.
Gathers all pertinent information from meetings, distributes BEO or minutes
Ensures calendars/schedules are accurate, up to date.
Monitors deadlines and follows-up to ensure guarantees & payments are timely
Completes tasks as assigned from Director of Catering
Distributes BEO's to client/customer for review and signed approval. Each booking is to have a signed BEO in each file.
Distributes all information gathered on meetings, banquets and special events to operations staff at least five (5) days in advance of the group's arrival.
Completes & issues required correspondence - thank you notes, notices, memos,
Greet the on-site contact, and inspects all meeting/banquet space before the start of the event ensuring that the room has been set-up properly, in accordance with the BEO's, and takes measures to adjust/correct before group's arrival in the absence of Catering Managers
Checks-in with meeting/banquet contact periodically throughout the event to gauge needs and satisfaction in the absence of the Director of Catering/Mgrs
Ensures each Catering file is complete/accurate and submits to Accounting accurate final billings the day following an event.
Submits all vendor invoices with approved PO to Office Mgr on weekly basis.
Archives old booking files within one week following an event.
Ensures office phone coverage
Attends and participates in all required meetings including weekly BEO meeting
Completes assigned special projects
Know and comply with all company policies and procedures regarding safety, security, emergencies and energy
Report to work on time and in complete uniform
Other duties as assigned
Status and Scope:
This position reports to the Director of Catering. Working hours must be flexible as events are held during the day, nights and weekends.
2-3 years special event planning or coordination experience in a Hotel, Conference Center or Banquet Site. College degree preferred but not required.
Radio, Telephone, Computer (must be proficient in Word Processing and Excel), Copier, Fax Machine
Travel Requirements: Little or No Travel (>10%)
LIGHT - Lifting 20 pounds maximum with frequent lifting and/or carrying objects up to 10 pounds
Physical Requirements: BENDING OCCASIONAL
Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer - Minority/Female/Disability/Veteran
Aramark will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance ordinance.