claims assistant

claims assistant.

• worcester , massachusetts

• posted may 16, 2024

job details

summary

• $20.99 - $21 per hour

• temp to perm

• high school

• category office and administrative support occupations

• referenceAB_4536210

job details

Randstad in partnership with The Hanover Insurance Group is actively seeking a Claims Assistant to join their Property team on a temp to perm basis, at their office in Worcester, MA on a hybrid schedule. Recognized as One of America's Top Employers (Forbes) and A Best Places to Work (Business Insurance) The Hanover Insurance offer's a collaborative environment that fosters development and growth. For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey. A Claims Assistant provides general administrative support for Property Claims team, responsible for following established procedures and legal requirements effectively and accurately maintaining data, handling correspondence and other administrative tasks. Resolves identified issues and problems. Tasks are location specific. They require local expertise and handling and may vary depending on LOB or location.

salary: $20.99 - $21 per hour

shift: First

work hours: 8 AM - 4:30 PM

education: High School

Responsibilities

• Compiles claim files and other documents which many include subpoenas, demand packages and policy coverage confirmations.

• Provides resolution for image documentation errors.

• Manages, organizes and routes incoming/outgoing mail and faxes; includes monitoring of printers and fax machines. Ensures all correspondence is scanned as appropriate.

• Maintains office equipment including postage machine, copy machine, paper fill, etc.

• Maintains electronic and hard copy files as required; includes file purging and local office retention.

• Responds to Adjuster and Unit Manager requests such as retrieving files, data inquiries, preparation for audit, research and problem resolution.

• Provides phone support. Responds to various service inquiries from both internal and external parties.

• Processes transactional items such as mailing correspondence and preparing invoices, . Ensures all correspondence is compliant.

• Performs data entry and runs reports as needed. Reviews data regularly and track/report trends.

• Order supplies for the department and manage office expense (Staples) invoices.

• Manage special projects as assigned.

• May act as backup support for other departments, LOBs and hubs.

• Assist with on/off boarding for employees in HUB.

• Provide support for event and meeting planning.

Skills

• Claims

• Multi-tasking

• Oral Communication

• Problem Solving

• Transcribing Notes

• Organization

• Working Independently

• Decision Making

• Microsoft Office

Qualifications

• Years of experience: 0 years

• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ~~~.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

get in touch

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matthew melanson

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