Clerk I (Onsite)

Title: Clerk I

Location: This position will work onsite. Ideal candidates will live within 50 miles of 602 South Jefferson St, Roanoke, VA 24011.

The Clerk I will be responsible for providing basic clerical activities in support of a department.

How you will make an impact:

• Makes and receives phone calls to exchange information to accomplish tasks.

• Routinely files work, reports, etc. in case files and designated areas.

• Sorts, labels, alphabetizes documents/files, etc. for others to execute work effort.

• Extracts, sorts, preps, batches and routes documents within the company as needed.

• Operates camera/scanner and retrieves previously scanned information as needed.

• Copies incoming and outgoing correspondence.

• Ensures rejected claims were denied correctly or determines if those claims should be matched to a member.

• Manually matches or denies claims that are halted in our system because of inadequate information.

• Navigates proprietary software systems to locate member information.

• Ensures compliance with HIPAA and HITRUST information security requirements to protect client information.

Minimum Requirements

• HS diploma or GED and related work experience; or any combination of education and experience which would provide an equivalent background.

• Experience in operating basic equipment required.

• A valid state driver's license may be required

For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.