Ryder System • New Albany, OH 43054
Job #2683118516
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We are immediately hiring a Client Services Supervisor in New Albany, OH for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.
Pay Type: Exempt / Salary paid Twice Per Month
Annual Salary Pay: $62,000 to $64,000
Schedule: Monday - Friday. 8:00 am to 4:30 am or 9:00 am to 5:30 pm. This is a hybrid role and require in office attendance on Monday & Tuesday.
When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation's biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.
Medical, Dental, Vision Benefits start at 30 Days
401 (K) Savings Plan with a company match
Discounted employee stock purchase options
Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
All major holidays paid and Paid time off within your first year
Up to 12 weeks paid maternity leave
Summary
The Client Services Supervisor is responsible to supervise, coordinate and oversee the logistics operations and provide coaching, development and training to the staff members. The successful candidate must be able to provide recommendations for improvements to the facility, equipment, machinery, and processes. They will be accountable that the staff is performing to standard and has to ensure that progress is made to achieve the business objectives.
Hybrid Schedule- In the office at New Albany, OH an average of 2 days/wk
Essential Functions
Supervise, coordinate and oversee day to day logistics operations;
Plan and review, in collaboration with the Logistics Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications
Establish work schedules and procedures and coordinate activities of the workers to ensure optimal shift/team logistics
Accountable for site Key Performance Indication (KPI)
Working in collaboration with customer in all aspect of operations
Meet regularly with team members collectively, as well as on an individual basis to monitor progress towards meeting objectives, track performance, coach and counsel as well as recognizing team and individual successes
Cultivate team spirit with a Diversity and Inclusion initiative and promote cooperation by seeking opportunities to improve internal processes
Carry out performance evaluations of the team members and recommend performance awards and/or merit increases when appropriate
Address performance problems through corrective action and disciplinary process
Understand labor agreement and maintain positive labor relations with all employees
Responsible for implementation of health & safety and security initiatives, practices and behaviors and adherence to company rules and policies
Provide appropriate orientation for employees and Lead Hands and give them the information, technology and any material necessary to perform their jobs
Manage a team of 12-15 Customer Service Representatives
Additional Responsibilities
Skills and Abilities
Instills commitment to organizational goals
Strong planning skills
Results oriented
Effective leadership skills
Motivating skills
Effective interpersonal skills
Diverse team environment
Strong verbal and written communication skills
Possesses a high degree of initiative
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Ability to work independently and as a member of a team
Flexibility to operate and self-driven to excel in a fast-paced environment
Capable of multi-tasking, highly organized, with excellent time management skills
Detail oriented with excellent follow-up practices
Qualifications
College degree/Technical Certification required in Business, Logistics, Transportation or a related field. Combination of other education and experiences will be considered
Three (3) years or more supervisory position experience in a warehouse environment or in Transportation required
Three (3) years or more experience in monitoring, evaluating and rewarding employee performance required
Three (3) years or more experience in performance management taking into account progressive discipline required
Three (3) years or more experience preparing and conducting meetings (H&S and Employee committee) required
Three (3) years or more experience investigating and reporting workplace accidents and incidents required
DOT Regulated: No
Customer Logistics Manager: Chance- Ryder. 116. Leaders in Logistics - YouTube
Apply Here With Ryder Today
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We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!
EEO/AA/Female/Minority/Disabled/Veteran
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#INDexempt
Job Category: Logistics
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (~~~)
Current Employees:
If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (~~~) to log in to Workday to apply using the internal application process.
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