AdventHealth • Tampa, FL 33603
Job #2689823285
Certified Medical Assistant - Clinical Supervisor
All the benefits and perks you need for you and your family:
Benefits from Day One
Paid Time Off from Day One
Career Development
Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Monday-Friday; 8am-5pm
Location: 10987 SHELDON ROAD, Tampa, 33626
The role you'll contribute: Medical Assistant - Clinical Supervisor
The Clinical Supervisor, under limited supervision, is responsible for providing hands-on clinical care to patients as well as training, directing, and guiding back office staff in monitoring and expediting workflow. This position helps in ensuring the back-office operations of the office function smoothly and that staff are adhering to clinical policies and procedures. Performs a wide variety of patient care activities and accommodates services for the physicians and the practice, following established standard, practices, policies, and procedures.
Principal Job Duties and Responsibilities :
Leader
Serves as the supervisor for Medical Assistants and/or other staff as required. May not Supervise LPN's or RN's.
Serves as effective mentor and educational resource to staff
Serves as a lead regarding billing or coding issues at the practice.
Participates in interviewing applicants, conducting employee discipline and attends required supervisor training per AHMG leadership requirements
Responsible for PSQA/Care Gap Closure Scores
Responsible for ensuring clinical employees' licensure and certification and office licensure is up to date
Safety/Whole care
Must maintain education requirements for position and demonstrate competency, as required
Responsible for PSQA scores
Is responsible for maintaining OSHA regulatory enforcement and other office compliance
Follows safety processes and policies to ensure appropriate care is given
Provides and ensures patients receive whole care in all aspects of an office visit, regarding intake, test results, screenings, labs, medication administration, closure of care gaps, and all aspects necessary following AHMG policies.
Efficiency
Ensures efficient office flow by preparing patient and equipment for the needed treatment and initiates testing and documents results into the practice's designated system when appropriate.
Clinical competencies must be passed 2 x per year
May include written test
Must stay up to date and familiar with all policies
Responsible to submit all required biannual documents to maintain status
Qualifications
KNOWLEDGE AND SKILLS REQUIRED:
EMR Superuser
Must take required clinical supervisor courses per AHMG leadership requirements
Must be familiar with PCMH standards
Must be familiar with Quality metrics
Knowledge of health care field and medical terminology
Knowledge of chronic disease management
Knowledge of and ability to utilize internal and external resources
Expertise in patient advocacy and navigating complex systems
Ability to function and assist others in stressful, fast-paced environments and effectively apply stress management techniques
Ability to resolve issues and work independently within the scope of their certification
Ability to exercise sound judgement, diplomacy and a professional demeanor
Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively to carry out job requirements
Experience with computers
KNOWLEDGE AND SKILLS PREFERRED:
EDUCATION AND EXPERIENCE REQUIRED:
Two years of medical office experience
Graduate of a Medical Assistant program, BMO program, RT program or other related field
EDUCATION AND EXPERIENCE PREFERRED
Graduate of an accredited Medical Assistant program
Ability to demonstrate sound judgment and composure with the ability to take appropriate action in questionable or emergency situations.
Must be willing to float to other FHMG practices, within reason, when patient load, vacation schedules etc. make it necessary.
Demonstrates ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements.
LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:
Must be currently certified and maintain certification by one of the following:
American Association of Medical Assistants ("AAMA") for Certified Medical Assistants (CMA)
American Medical Certification Association ("AMCA") for Clinical Medical Assistant Certification (CMAC)
American Medical Technologists ("AMT") for Registered Medical Assistant (RMA)
National Association for Health Professionals ("NAHP") for Nationally Registered Certified Medical Assistant (NRCMA)
National Center for Competency Testing ("NCCT") for National Certified Medical Assistant (NCMA)
National Healthcareer Association (NHA) for Certified Clinical Medical Assistant (CCMA)
American Registry of Medical Assistants ("ARMA")
Current, valid BLS certification is required
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Physician Services
Organization: AdventHealth Medical Group Primary Care
Schedule: Full-time
Shift: 1 - Day
Req ID: 24015597
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
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