Communications Operator - Switchboard

Description

PeaceHealth is seeking a Communications Operator - Switchboard for a Per Diem/Relief, Variable position. The general salary range for this job opening at PeaceHealth is $18.02 to $26.39. The actual hiring rate is dependent upon several factors, including but not limited to, the job/position responsibilities, location, terms of the applicable collective bargaining agreement, education, training, work experience, seniority, work performance, etc.

This position is represented by a collective bargaining agreement. There may be more than one opening on this posting.

This position is responsible facilitating communications through appropriate operation of one or all of the following: the telephone console (switchboard); physician answering service; overhead paging; two-way radios; and pager system.

Details of the position:

• Operate a telephone console (switchboard), directing incoming operator-assisted and outgoing calls to appropriate individual, departments and outside contacts; respond to emergency codes; dispatch security; provide information to people in lobby. May also be required to notify by overhead, two-way radio and beeper system. Overhead paging as requested.

• Extend and respond appropriately to all calls, codes, alarm panels and disaster plans wherever needed.

• May be required to operate physician's answering service and handle trouble reports by working directly with the physicians.

• Additional duties may include: announcements as needed, assisting with directories, keying in daily telephone statistics, saying the evening prayer, announcing visiting hours are over, receiving house census from nursing supervisors, other routine clerical/data entry tasks as requested.

• Report status of console operation to relief when leaving switchboard, including pertinent information about hospital staff and events. Report system trouble to telephone technician as directed.

• Operate other communication and emergency systems as required.

• Dispatches requests for multiple services as required.

What you bring:

• Strong interpersonal skills including high degree of courtesy (Required)

• Ability to maintain professional level of communication in a high stress fast paced environment (Required)

• Exceptional attention to detail (Required)

• Ability to multi-task with strong organizational skills (Required)

• Proficient computer/keyboarding skills required. (Required)

• Ability to make decisions without direct supervision (Required)

• Good spelling and penmanship (Required)

For a full description of the position, or for questions, please email ~~~ .

PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility (~~~) .

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.

PeaceHealth requires a completed Primary Vaccine Series (e.g., 2 dose monovalent Pfizer, Moderna or Novavax series or 1 dose J&J vaccine series) or be Up to Date (receiving the most recent Pfizer/Moderna bivalent vaccine/booster) for COVID-19 vaccination prior to their start date. PeaceHealth has a medical and religious exemption request process for those that are unable to receive the COVID-19 primary vaccine series due to medical/religious reasons. For caregivers that will be working in Oregon there is a personal vaccine exemption form that may be requested.

REQNUMBER: 81211