Concierge

A little taste of your day-to-day:

Every day is different, but you'll mostly be:

? Building guest relationships through a swift, professional and highly personal service

? Collating and sharing expert local knowledge of events, places of interests and restaurants

? Resolving guest issues and using their feedback to improve guest satisfaction

? Delegating duties to your team while also setting exceptional standards

? Ensuring every guest enjoys discretion, ethical behavior, privacy and confidentiality

? Leading the way as a brand ambassador to promote the hotel's other businesses

What We need from you

? Communication and customer service skills

? Strive for excellence in an eager and motivated manner

? Possess the ability to work under pressure

? Demonstrate exceptional timekeeping and reliability

? A High School diploma / qualification. College and university degree would be a bonus

? At least four years' experience in an upscale hotel / equivalent environment as a Concierge or related discipline

? Fluent English and local language are essential, any additional languages would be great

? At least one years' supervisory experience or equivalent combination of education and experience

At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®? brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.