Customer Service Representative

Description Customer Service Representatives might be interested in this Service field opportunity via Robert Half, in a dynamic, rapidly changing call center. You might be the articulate, highly-skilled Customer Service Representative we're looking for, if you love building solid customer relationships. If you're looking for a long-term contract / temporary to hire position in Apache Junction, Arizona, this Customer Service Representative opportunity could be for you!

Your responsibilities

• Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

• Handle incoming telephone calls

• Field and send written business correspondence

• Give exceptional customer service in a timely fashion Requirements - 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

• Upbeat, positive attitude and an approach to work rooted in professionalism

• Ability to recognize, evaluate, and resolve problems effectively

• Experience performing extensive research to resolve complex customer inquiries

• Customer service experience

• Foundational knowledge in data entry

• Deep understanding of numeric data entry

• Expertise in Answering Inbound Calls

• Excellent customer service and office administrative skills

• Excellent communication skills (written and verbal)

  • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

• Excellent computer skills

• Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

• Experience with Microsoft Office required

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.

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