Customer Service Representative

Company Info

Fortune 500 company! Well known and established company within the Utility industry. Great reputation through the state of Alabama.

Job Description

Will be responsible for taking inbound calls from customers and assisting them with any account related questions. Questions could pertain billing questions, payments, establishing service, power outages, etc.

Qualifications (Please read):

3+ years of call center experience

3+ years of inbound and/or outbound call experience

3+ years of administrative/clerical experience

5+ years of professional retail customer service experience

College degree or some secondary education (highly preferred)

Ability/Experience operating dual monitors

Ability to navigate a computer and multiple systems

Schedule

Monday - Friday 7am - 7pm

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.