Customer Service Representative

Description

Robert Half has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Automotive industry. Do you love building solid customer relationships? Then this position may be for you. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative job is long-term contract / temporary to hire, and located in Carlsbad, California.

How you will make an impact

• Field and send out send written business correspondence

• Handle incoming telephone calls

• Provide accurate, friendly customer service in a timely fashion

• By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

Requirements

• Customer service experience

• Documentation experience

• Deep understanding of data entry

• Schedule Appointments experience

• Answering Inbound Calls experience desired

• Ability to interact effectively with internal and external partners and clients/customers

  • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

• Positive attitude and an engaging businesslike approach

• 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

• Strong problem-solving skills

• Proficient with computers and technology platforms

• Customer service and office administrative skills

• Proficiency with Microsoft office applications

• Experience performing extensive research to resolve complex customer inquiries

• Strong communication and interpersonal skills (verbal, written, and listening)

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https:///~~~/us/en/terms) .