customer service representative

customer service representative.

• des plaines , illinois

• posted 2 days ago

job details

summary

• $20 - $20.01 per hour

• temp to perm

• high school

• category office and administrative support occupations

• referenceAB_4517283

job details

If you are interested please text ~~~ with your name, email address and "CSR". Ceva Logistics/Randstad in Des Plaines is now HIRING for CSR, you will play a crucial role in ensuring the smooth and efficient operation. Are you able to type 40WPM with great customer service skills.

2 positions MON - FRI 7am - 3:30pm - $20/hr; MUST BE ABLE TO TYPE 40WPM MON - FRI 3pm - 10pm - $20/hr; MUST BE ABLE TO TYPE 40WPM

salary: $20 - $20.01 per hour

shift: First

work hours: 7 AM - 3:30 PM

education: High School

Responsibilities

You will be responsible for customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

Skills: Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. Ability to work independently and manage ones time. Ability to accurately document and record customer/client information. Previous experience with computer applications, such as MS Outlook or data entry software. MUST BE ABLE TO TYPE 40 WPM

The essential functions of this role include

• working in a smoke free environment

• wearing steel toe shoes

Skills

• Typing Skills

• Customer Service

• Basic Software Skills

• Basic Computer Skills

• General

Qualifications

• Years of experience: 1 year

• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ~~~.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

get in touch

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NL

ninfa lopez

• +~~~ (tel:+~~~)

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