Customer Service Representative

Description Openings for Customer Service Representatives!

Robert Half is currently searching for an articulate, highly-skilled Customer Service Representative. Are you always outgoing and sociable? This could be a great position for you. Be prepared to come into a dynamic and fast-paced environment in this role. This could be the short-term contract / temporary to hire Customer Service Representative position you're looking for, if you can work in Florence, Kentucky!

Major responsibilities

• Field and send written business correspondence

• You will likely support business development and client referral goals by actively cross-selling and referring customers

• Organize and route incoming telephone calls

• Provide accurate, friendly customer service in a timely fashion Requirements - Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

• Ability to interact effectively with internal and external partners and clients/customers

• Ability to use multiple computer systems, applications, and utilize search tools to find information

• Proficiency with Microsoft Office required

• Excellent customer service and office administrative skills

• Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

• Ability to communicate verbally and in writing effectively throughout all levels of the company

• 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

• Positive attitude and an engaging businesslike approach

• Purchase Orders experience

• Customer service experience required

• Data entry experience preferred

• Adeptness in Correct Billing

• Proficiency in order entry

• Comprehensive knowledge of SAP

• Experience performing extensive research to resolve complex customer inquiries

If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.

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