Customer Service Representative

Description

Join Our Team as a Customer Service Representative!

Robert Half is seeking an articulate, highly-skilled Customer Service Representative to expand their career. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position is based in a dynamic and fast-paced environment. If you're looking for a long-term contract / temporary engagement, and can work in Herndon, Virginia, this could be the Customer Service Representative position for you!

How you will make an impact

• May support business development and client referral goals by actively cross-selling and referring customers

• Give exceptional customer service in a timely fashion

• Manage incoming telephone calls

• Field and send out send written business correspondence

Requirements

• Customer service and office administrative skills

• Strong problem-solving skills

• Ability to interact effectively with internal and external partners and clients/customers

• Ability to navigate multiple computer systems and applications

• Excellent verbal and written communication skills

• Solid understanding of Call Center Customer Service

• Resolve Customer Service experience

• Microsoft Office experience highly desired

• Supportive, positive attitude with a professional demeanor applied to all tasks

• 2+ years of past relevant experience

• Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

• Proven experience going the extra mile to solve complex customer inquiries via extensive research

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https:///~~~/us/en/terms) .