Customer Service Representative I

Description

Join Our Team as a Customer Service Representative!

Are you looking to expand your career as a Customer Service Representative? Robert Half has an excellent job opportunity for an articulate, highly skilled candidate. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position is based in a dynamic and fast-paced environment. If you're looking for a long-term contract / temporary engagement, and can work in Swannanoa North Carolina, this could be the Customer Service Representative position for you!

What you get to do every single day

• Field and send written business correspondence

• Offer friendly, accurate customer service in a timely fashion

• Handle incoming telephone calls

• Be a part of business development by by actively cross-selling and referring customers

Requirements

• 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

• A consistently positive approach to your work that is rooted in a businesslike professionalism

• No stranger to performing extensive research to resolve complex customer inquiries

• Ability to navigate multiple computer systems, applications, and utilize search tools to find information

• Demonstrated ability to interact effectively with internal and external partners and clients/customers

• Customer service and office administrative skills

• Strong problem-solving skills

• Well-founded grasp of Claim Administration

• Good understanding of Computer Programs

• Customer service experience desired

• Proven knowledge of Merchandising

• Earlier work involving Resolve Customer Complaints

• General familiarity with Adjustments

• About Time experience

• Practical knowledge of complaints

• Strong familiarity with Microsoft Outlook

• Billing experience

• Data entry experience

• Wide ranging experience with Written Communication

• Quality experience with Interpersonal Skills

  • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

• Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications

• Strong communication and interpersonal skills

If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https:///~~~/us/en/terms) .