Customer Service Representative

Description Customer Service Representative Opportunities!

Are you an articulate, highly-skilled Customer Representative looking to expand their career in the growing Consumer Products industry? Then you may be the candidate who Robert Half is looking for. Are you always outgoing and sociable? This could be a great position for you. This role will be situated in a challenging and dynamic environment. This could be the Richmond, Virginia Customer Service Representative position you're looking for, if you're available for a long-term contract / temporary engagement.

How you will make an impact

• Contribute accurate, friendly customer service in a timely fashion

• Field and send written business correspondence

• May support business development and client referral goals by actively cross-selling and referring customers

• Receive and place telephone calls Requirements - Upbeat, positive attitude and an approach to work rooted in professionalism

• Strong problem solving and analytical skills

• Microsoft Office knowledge required

• Excellent communication skills (written and verbal)

• Excellent computer skills

• 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

• Solid understanding of Call Center Customer Service

• Demonstrated talents in communicating and interacting with clients/customers, both internal and external

• Customer service and office administrative skills

• Demonstrated experience performing extensive research to resolve complex customer inquiries

  • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https:///~~~/us/en/terms) .