Robert Half • Ridgeland, SC 29936
Job #2689804671
Description We are offering a contract to hire employment opportunity in the retail industry, based in Ridgeland, South Carolina. The role involves working as a Customer Service Representative, where you will be engaging directly with customers, addressing their inquiries and ensuring a high level of customer satisfaction.
Engage in direct communication with superintendents and homeowners regarding installations, scheduling, and services
Work efficiently in a fast-paced environment, managing multiple tasks simultaneously
Use MS Excel, along with other office skills, for job scheduling and project management
Answer inbound calls and operate a multi-line phone system, ensuring clear and effective communication
Maintain appropriate documentation of customer interactions and actions taken
Use your customer service skills to resolve issues and foster strong customer relationships
Leverage your knowledge of the construction industry when dealing with contractors
Manage your tasks and communicate effectively using Microsoft Outlook. Requirements - Minimum of 2 years' experience in a customer service role within the retail industry
Proficient in MS Excel and Microsoft Outlook
Strong customer service skills and the ability to handle customer inquiries effectively
Basic office skills including filing, typing, and office equipment operation
Experience handling inbound calls and operating a multi-line phone system
Ability to provide appropriate documentation and maintain accurate records
Experience in job scheduling and project scheduling
Knowledge of construction is a plus
Strong communication skills, both verbal and written
Proven ability to work as part of a team
Excellent organizational and multitasking skills
Must be able to work flexible hours including weekends and holidays
High school diploma or equivalent required; higher education or certifications a plus.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https:///~~~/us/en/terms) .
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