TEKsystems • Rockford, IL 61106
Job #2686899292
Process incoming customer orders
Create Sales Orders
Create ship release with dates and special instructions
Work with Supply Chain Manager to ensure raw materials will be in inventory
Work with Production Planning to obtain Production Date
Create Manufacturing Order )
Proof read for accuracy
Follow up on active orders to ensure compliance with deliver date
Create export paper work
Review Customer invoices
General sales support
Assist in answering incoming calls
Provide sales forecasting
Work alongside Inside Sales to facilitate customer orders
Maintain customer account database
Maintain customer item numbers
Submit Quoting requests to Business Analyst
Create job estimates in conjunctions with Business Analyst
send and follow up on Quotes with customers
handle and process Customer Complaints
Participate in Scheduling meeting
Other duties may be assigned
Additional Skills & Qualifications:
2-5 years of Customer Service experience
Computer skills (outlook, basic excel, word)
-HS diploma
custom order experience
manufacturing experience
advanced excel
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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