Customer Service Representative

Description This Customer Service Representative position via Robert Half is perfect for someone who loves building solid customer relationships and wants to work. If you're looking for work as a Customer Service Representative and are articulate and highly-skilled, we could have an excellent career opportunity for you. This long-term contract / temporary Customer Service Representative position could be for you, if you're available to work in Stratham, New Hampshire. Candidates who thrive in a dynamic, rapidly-changing call center will be interested in this position.

What you get to do every single day

• Manage and place incoming telephone calls

• Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

• Offer friendly, accurate customer service in a timely fashion

• Manage the fielding and sending of important written business correspondence Requirements - Enthusiastic attitude and an engaging businesslike approach

• Basic knowledge in computer software programs and office equipment

• Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

• Excellent verbal and written communication skills

• Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

• Customer service and office administrative skills

  • Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

• Demonstrated talents in communicating and interacting with clients/customers, both internal and external

• Proficiency in data entry

• Customer service experience required

• Comprehensive knowledge of Answering Inbound Calls

• Communication experience preferred

• Experience with Multi Task

• Proficiency with Microsoft office applications

• 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.

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