Data Control Clerk II

Adecco Medical & Science is assisting a local client in their search to fill a Data Control Clerk II position in Newark, NJ. Apply today if you meet the qualifications listed below!

• Location: Newark, NJ (onsite)

• Pay rate:$22.71-$23.92 /hour

• Schedule: Mon-Friday 8 - 5pm

Job Summary:

Primary purpose of the Data Control Clerk II position is to perform answer and route incoming calls to the hospital's main number, emergency lines and patient information lines. Demonstrates service excellence by providing accurate information regarding the Hospital, its patients and staff while ensuring adherence to all Hospital policies and procedures, especially those regarding privacy and confidentiality. Assists in maintaining up-to-date computerized databases and on-call schedules in a timely fashion. Responsible for dispatching services to respond to callers and entering data into the Work Ticket Management system. Receive and activates routine and emergency notification requests such as overhead paging announcements, activation of papers and initiation of emergency codes. Identifies and summarizes key issues and data trends.

Duties:

• Actively contribute to creating a friendly, welcoming and safe environment for patients

• Communicates clearly to ensure understanding

• Responds to complaint and concerns by resolving issues immediately whenever possible

• Organizes work process to accommodate customer needs, including internal customers and co-workers

• Meets or exceeds customer expectations for service

• Acts as a role model for service excellence

• Provides overhead paging for emergencies

• Activates pagers for physicians

• Monitors all emergency devices and alarm systems and notifies the appropriate personnel when activated

• Documents accurately and timely utilizing the appropriate logbooks/sheets and incident reports for all Emergency alarms

• Maintains professional composure in the workplace

• Works effectively with team to ensure customer service scores for work area meet/exceed targets

• Demonstrates respect for patient rights

• Answers incoming calls on main number and patient information calls in a timely manner and in accordance with departmental policy; enters data into the departments work order system

• Plays a central role in activation of emergency codes that include code blue, ERT, CRT, Code Black, Infant Abduction system, Bat Team, Active Shooter, Code Triage internal/external, Code Dr. Band-Aid and Pediatric Code Blue

Qualifications:

• Must be able to perform each essential duty satisfactorily

• HS Diploma required

• Two years of Clerical / Data Entry exp preferably in a customer service oriented setting

• Detail oriented with excellent telephone etiquette required

• Team player with strong time and stress management skills

• Strong problem-solving skills and conflict resolution

• Computer skills required

Why work for Adecco?

• Weekly Pay

• 401(k) Plan

• Skills Training

• Excellent medical, dental, and vision benefits

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

IMPORTANT: This Secretary/Medical Transcriptionist job is being recruited for by Adecco's Medical and Science division, not your local Adecco Branch Office.

For opportunities available at Adecco Medical and Science go to ~~~/industries/medical-and-science

Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ~~~/ . The Company will consider qualified applicants with arrest and conviction record.

Pay Details: $22.71 to $23.92 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ~~~

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.