Randstad US • Dallas, TX 75219
Job #2684834568
dispatch coordinator.
dallas , texas
posted 4 days ago
job details
summary
$24 - $25 per hour
temp to perm
high school
category office and administrative support occupations
referenceAB_4518562
job details
Do you have experience dispatching in the DFW metroplex? We are looking for a seasoned disptach coordinator for our client in downtown Dallas, Texas. This individual must have experience scheduling and routing drivers, tracking and monitoring route service, and managing daily customer communication. This candidate must be bilingual in English and Spanish and must be able to commute into work every day. No remote work available in this role. Over time hours available!
salary: $24 - $25 per hour
shift: First
work hours: 7 AM - 4 PM
education: High School
Responsibilities
Schedule and route a fleet of service trucks each business day within the Dallas-Fort Worth Metroplex and North Texas areas to ensure timely and effective pick-up/delivery of recycling materials.
Coordinate with customers and company drivers to provide them with clear and accurate instructions, schedules, updates or changes.
Monitor and track route service throughout the day using best practices, ensuring adherence to assigned routes and schedules, and coordinating any revisions with customers and drivers.
Respond and dispatch promptly to customer inquiries and requests using best practice customer service skills. Customer satisfaction is top priority.
Collaborate with other departments, including operations and the company sales team to ensure efficient coordination and resolution of operational or customer-related issues.
Continuously evaluate and review routes using best practices for optimization opportunities to improve efficiency and reduce costs.
Utilize industry-specific software to manage and continually update customer information, including current customer service details, addresses and delivery schedules.
Be a participant in team meetings and contribute to process improvement initiatives.
Keep current with transportation regulations, industry trends, and best practices related to routing, dispatching, and customer service.
Generate ideas on how to improve the company's dispatching service to provide first-class service to customers.
Skills
Schedule Routes (7 years of experience is required)
GPS Tracking (7 years of experience is required)
Manage Client Communication (7 years of experience is required)
Bilingual in Spanish (3 years of experience is required)
Qualifications
Years of experience: 7 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ~~~.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
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melissa hernandez
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