Energy Efficiency Account Manager

Description

Energy Efficiency Account Manager (Hybrid)

Utility Programs and Services

Location: Columbia, MD (Hybrid - Home Office with Local Travel)

This position requires travel across Maryland, DC and Northern Virginia

Ready to make a difference?

As an Account Manager, you will support commercial utility programs, working closely with the utility client and ICF's implementation team to bring energy efficiency and bill savings to their customers through the EmPOWER Maryland programs. The successful candidate will be highly organized, customer service oriented, and adept with Microsoft Office products. Strong communication skills are key.

The Service Provider Account Manager works closely with a small team to manage the utility rebate programs' relationships with the service provider (or trade ally) community. A Service Provider Account Manager focuses on trade ally/service provider management, and other technical services for utility energy efficiency rebate programs and their stakeholders. In this role, you would be responsible for outreach to new and existing service providers, training service providers on participation requirements, tracking and reporting outreach outcomes, conducting market research, and facilitating communications and coordination across a Commercial Trade Ally/Service Provider network throughout Maryland.

Why you will love working here:

• Quality of life: Flexible workplace arrangements, work-life balance

• Investment In the community: Donation matching, volunteer opportunities

• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan

• And many, many more (Ask your recruiter for more details!)

What you will be doing:

• Outreach to existing and potential service providers / trade allies to drive submission of rebate applications

• Build and maintain relationships with Maryland service providers / trade allies, contractors, distributors and industry associations

• Identify and attend industry events, including expos, trade shows, counter days, etc. to represent the utility rebate programs

• Coach and train service providers / trade allies and internal support team members on best practices, application processes, and technical subject matter

• Be a resource to the service provider community, helping manage simple IT Issues, answer questions, and assist with rebate application management

• Create and deliver Service Provider trainings for 100+ attendees; host and manage multiple webinar-based platforms; organize and provide metrics specific to training. Coordinate with the Marketing team around development of messaging and resources.

• Support the reporting team to assemble and provide reports, presentations, and database management using many MS Office programs and industry-specific software tools

• Stay informed on industry news, updates, and trends

• Must have a reliable vehicle for local travel. Requirements are between 50% to 75% of the time. (reimbursement for mileage provided)

What we need you to have (minimum qualifications):

• Bachelor's degree in (Business, Environmental Studies, Energy, IT, Political Science, or other related field) and

• 1+ years of experience in energy efficiency or working with energy efficient technologies OR

• Associates degree in (Business, Environmental Studies, Energy, IT, Political Science, or other related field) and

• 3+ years of experience in energy efficiency or working with energy efficient technologies OR

• 5+ years of experience in energy efficiency or working with energy efficient technologiesAND

• Must have valid driver's license and successfully pass a Motor Vehicle Records (MVR) check

What we would like you to have:

• Experience with and knowledge of energy efficiency

• Experience with a customer relations management (CRM) tool and databases is a plus.

• Experience working in or managing a trade ally/service provider network

• Experience working in or around the trades

• Experience scheduling and managing trainings or other events

• Experience working with or managing databases a plus

• Bilingual in English and any other language a plus

• Customer-service oriented attitude

#MD24

#LI-CC1

#INDEED

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (~~~) .

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email ~~~ and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights (~~~) , the Pay Transparency Statement (~~~) , or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. (~~~)

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$44,680.00 - $75,956.00

Columbia, MD (MD12)