Front Office Supervisor

Description:

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing.

Front Office Supervisors lead the agents whom are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.

The pay range for this position is $20.00 - $24.00 hourly. This is the pay rate for this position that Hyatt Regency Indian Wells reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Benefits:

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including:

• Medical, Dental, and Vision after 30 days of Full-Time employment

• Paid holidays, vacation and sick leave

• Life Insurance, 401K with Matching, Flexible Spending Account (FSA), Employee Assistance Program, Tuition Reimbursement, Complimentary Employee Meal, Complimentary Parking, Referral Bonuses

• Free room nights, Discounted room nights and Friends and Family discounts (subject to waiting periods)

• Unlimited growth potential with Hyatt. Ability to relocate for advancement opportunities in the future

• Teaching hotel where you can learn from some of the best in the business

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

Qualifications:

• A true desire to satisfy the needs of others in a fast paced environment.

• Refined verbal and written communication skills.

• Ability to stand for long periods of time.

• Experience and a thorough understanding of Front Office operations.

Primary Location: US-CA-Indian Wells

Organization: Hyatt Regency Indian Wells Resort and Spa

Pay Basis: Hourly

Job Level: Full-time

Job: Front Office

Req ID: IND004264

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.