FULLY REMOTE Customer Service Representative

CURRENTLY hiring fully remote customer service representatives! (equipment IS provided!)

MUST HAVES

• Call Center Experience: 2+ years of call center

-MS Office Experience

JOB DESCRIPTION

• Answer and support patients with issues regarding hearing aid products

• Troubleshoot Bluetooth technology

• Address and resolve customer complaints

• Direct calls as appropriate to correct department or individual within company.

• Effectively meet all defined metrics regarding talk time and accuracy

• Communicate effectively with customer to provide a high-quality experience

Additional Skills & Qualifications:

• Call center experience

• Experience speaking with patients

• Technology experience preferred but not required

• Working in a fast-paced environment

• Microsoft office

• Strong communication

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.