• Guest Service Agent

    Drury Hotels • Saint Charles, MO 63303

    Job #2674063763

  • Position starts at 17.00 per hour!

    Property Location:

    380 Mulholland Drive - St. Charles, Missouri 63303

    You belong at Drury Hotels.

    Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

    WHAT YOU CAN EXPECT FROM US

    So. Much. More.

    Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

    • Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
    • Work-life-balance
      • Flexible scheduling, paid time off, hotel discounts and free room nights
    • Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
    • Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
    • Retirement - Company-matched 401(k)
    • Award-winning
      • Ranked among Forbes' Best Midsize Employers (2023)

    BASIC FUNCTION & JOB DUTIES:

    Performs all front desk related functions including but not limited to checking guests in/out, promoting company programs, maintaining guest records, cash handling, etc. May also assist with set up of breakfast or evening food and beverage which may include food preparation, set up, service and/or cleaning after service. May be asked to perform duties of a Breakfast Host/Hostess or Bartender when needed. Maintains a high standard of integrity, customer service, and hospitality at all times to promote the Drury culture with guests and other team members.

    Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner. Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.

    GENERAL KNOWLEDGE, SKILL AND

    ABILITY

    Requires ability to take written and verbal direction and

    speak

    English clearly and read English. Requires ability to relate to the

    public

     in a warm, friendly manner in providing a

    hospitable

     environment. Requires ability to give attention to

    detail

     and to handle multiple tasks

    simultaneously

     and

    efficiently.

    Requires

    thorough

    knowledge

     of Drury Hotels'

    policies

     and procedures, for guest

    services.

     Requires ability to

    handle

     money, make change and

    utilize

     office machines in the normal day-to-day activities. Maintains the front desk lobby area in a clean and organized manner. Complies with hotel's safety and security rules and instructions in performing work efficiently while protecting self, team members, guests and the hotel. Must be

    willing

     to and

    have

     the ability to work

    alone

     as

    scheduled.

     At

    some

    locations,

     may be the only team member on property during work shift.

    Rise. Shine. Work Happy.

    Hiring Immediately!

    At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine.

    At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That's the Drury Way. Our 5,000 team members work together-across 150 hotels in 26 states-to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE

    Explore Our Culture

    Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call ~~~ or email ~~~.

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