Guest Services Agent, Lodge Kohler

Guest Services Agent, Lodge Kohler

Work Mode: Onsite

Location: Green Bay, WI

Opportunity

Join our guest services team - the heartbeat of our business and the warmth our guests remember long after their stay. Our Lodge Kohler team leads an action-packed boutique hotel just yards from Lambeau Field, home of the Green Bay Packers.

Specific Responsibilities

• Providing guests with prompt, courteous service that exceeds their expectations

• Assisting guests with their arrival, departure, luggage, and vehicles

• Valet parking vehicles

• Driving the guest shuttle in the Green Bay area

• Identification of guest and room number, analyzing the logistics and the most efficient procedures of bringing luggage to guest's room

• Maintaining a working knowledge of all in-house facilities and hours of operation, as well as daily activities and area attractions

• Identifying guest and room number, analyze the logistics and the most efficient procedures of bringing luggage to guest's room Miscellaneous deliveries required by guest or hotel staff

• Maintaining a clean work area, including all common rooms and storage closets

This is a part-time position, working 16-24 hours per week.

Skills/Requirements

• Applicants must have a valid driver's license and be within the guidelines of Kohler Co. corporate insurance policy and be at least 18 years of age

• Prior experience with customer service preferred

The hourly pay range for this position is $14.50 + tips/gratuity . The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. Available benefits include medical, dental, vision & 401k.

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

Why Choose Kohler?

We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.

About Us

It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact ~~~. Kohler Co. is an equal opportunity/affirmative action employer.