Healthcare Administrative Assistant

Description We are looking for a dedicated Medical Administrator to join our team in Greenwood Village, Colorado, United States. In this role, you will be working in the healthcare industry, managing cases and ensuring the smooth operation of administrative healthcare services. This role requires exceptional customer support skills and adherence to HIPAA compliance.

Responsibilities

• Clear out case inbox from case managers who are submitting referrals for potential members

• Examine all proper documentation to ensure its accuracy and completeness. Retrieve additional or new documentation when necessary

• Create profiles for new members and assign them to a trainer for further understanding of healthcare plans

• Assist with the training process, ensuring members are assigned in a timely fashion

• Process all paperwork within 24 hours

• Answer calls and provide exceptional customer support for a variety of questions

• Uphold HIPAA compliance in all operations

• Use software tools such as PDF, DocuWare, and Microsoft Outlook for administrative tasks

• Ensure HIPAA Compliance - Patient Privacy Rule and HIPAA-Regulated procedures are adhered to

• Understand and navigate the HealthCare Industry and Case Management processes effectively. Requirements - Proficiency in handling and managing PDF documents

• Demonstrated experience with DocuWare for document management

• Knowledge and understanding of HIPAA Compliance - Patient Privacy Rule

• Experience working in a HIPAA-regulated environment

• Familiarity with the healthcare industry and its unique requirements

• Proven ability in case management, preferably within a healthcare setting

• Strong customer support skills with the ability to handle patient inquiries and concerns

• Proficiency in the use of Microsoft Outlook for communication and scheduling purposes

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.

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