TEKsystems • San Diego, CA 92108
Job #2686242792
Customer service representative working in a call center environment
Handling inbound calls and some follow up calls
Answers calls and questions on prior authorization, general questions and some confidential information
Great customer service with high level attention to detail. Entering information accurately
Measured on Quality and Accuracy might range from 50-100 calls a day depending on complexity.
Utilize multiple systems and programs to track information and update communication with customers
MUST BE FLEXIBLE TO WORK 5 DAYS A WEEK, 8-10 HR SHIFTS
Mon-Sun 5 AM - 9 PM (8 hour shifts between this period)
May need some weekend availability
Schedule will most likely fall between M-F 7 AM - 330 PM or M-F 730 AM - 4 PM
Mandatory 10 hours of overtime, OT pay = $31.50/HR
(During peak season -- open enrollment in the fall)
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
TEKsystems • San Diego, CA 92108 • 3 Days Ago
TEKsystems • San Diego, CA 92108 • 5 Days Ago
TEKsystems • San Diego, CA 92108 • 4 Days Ago
TEKsystems • San Diego, CA 92108 • 7 Days Ago
GDKN Corp. • San Diego, CA 92121 • Apr 20
Biocom California • San Diego, CA 92101 • 6 Days Ago
GTT, LLC • San Diego, CA 92121 • Apr 13
RSI Security • San Diego, CA 92101 • 14 Days Ago