LEAD CASHIER

Overview

Position Summary Details

The Lead Cashier is accountable for cash transactions with daily and monthly parking customers.

Essential Functions

• The Lead Cashier is responsible for excellent customer service and for all customer transactions.

• The Lead Cashier must be flexible and willing to complete all tasks that are assigned.

• Must possess excellent customer service skills for all customer transactions

Responsibilities

• Oversees all cashiers to make sure work is completed appropriately

• Accountable for cash transactions with daily and monthly parking customers

• Make sure correct change is given and all transactions are accounted for correctly

• Train new associates on POS systems

• Count down cash drawer with previous shift lead present to ensure accurate counts and reporting

• Check in with cashiers, no less than once an hour, for drops and change needs.

• Provide customer service and information to patrons in and exiting the parking deck.

• Check unattended booths no less than once every two hours. Ensure booths are in unattended mode and that booths have all need materials.

• Review the schedule and prep for next shift. Including money audits, supply checks, verifying the cashier has all needed paperwork to complete their duties

• Responsible for quality service, customer satisfaction, clean facility areas, and a safe work environment

Qualifications

• Must be 18 years of age or older

• Must meet all requirements to receive required airport SIDA badge (if applicable), including ten-year work history if available

Preferred Qualifications:

• Customer Service Experience

• 1 yr of similar work experience

REQNUMBER: 80255

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.