Compass Group, North AmericaDallas, TX 75219

    Job #983622110

  • Posted Date: Sep 3, 2019

    • We have an opening for a full-time *LEAD, SUPPORT SERVICES-UTILITY *position.

    • Location: Ritz Dallas, 2121 McKinney Ave., Dallas, TX 75201. /Note: online applications accepted only./

    • Schedule: Open availability; based on hotel occupancy.

    • Requirement: Customer service, Office work, multitasker.

    • Perks/Other Offerings: Opportunity to grow within the company.

    We are excited to announce the launch of our new pre-recorded video interviewing technology to fast track your career with our award-winning organization! When you submit an hourly job application, you will be invited to participate in a short video introduction. Click here to get a sneak peek preview!

    If you have a positive attitude and a love for learning, you may be interested in joining our team.

    Crothall Healthcare, a division of Compass Group North America, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, business facilities management and clinical engineering. Crothall is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

    Full time associates at Crothall are offered many fantastic benefits such as:

    • Medical

    • Dental

    • Vision

    • Flexible Spending Accounts (FSAs)

    • Commuter Benefits

    • Wellness Program

    • Employee Assistance Program

    • Life Insurance for Associates and Eligible Dependents

    • Short Term Disability (STD) and Long Term Disability (LTD)

    • Accidental Death & Dismemberment (AD&D) Insurance

    • Discount Marketplace

    • 401(k)

    • And other voluntary benefits

    Job Summary

    Summary: Assist shift supervisors and department directors in the day to day function of the department. Maintain high level of quality in all aspects of the department's duties, by training, supporting supervising and interacting with department team members. Ensure that all schedules are assigned and completed daily. Set a positive example for department through professional interactions with team members, customers, patient and families. Perform other duties as assigned by supervisor or director. Actively participate in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all. Contribute to the team efforts and showing good customer interactions, and professionalism for customers, fellow employees, and all others with whom there is contact with.

    Essential Duties and Responsibilities:

    • Delivers quality customer service to customers by providing one on one attention to the detail.

    • Provide assignments and assistance to team members.

    • Demonstrate proper use of personal protective equipment in all aspects of job performance.

    • Relieve shift supervisor in times of absence.

    • Adjust or cover schedules as needed during times of short staffing.

    • Ensure that team member maintain set standards by conducting quality assurance surveys.

    • Monitor and report any equipment issues or shortages.

    • Conduct customer and patient surveys.

    • Any other duties as assigned by supervisor or director.

    • Interact with patients/customers in an appropriate manner in relation to age based competencies.

    • Performs other duties as assigned.

    About Compass Group: Achieving leadership in the foodservice industry

    Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

    Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. /*Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)./

    Req ID: 316728


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