Medical Administrator

Description

We are offering an opportunity in the healthcare industry for a Medical Receptionist and Admin role based in Peabody, Massachusetts. The role involves managing all aspects of patient scheduling, acting as a communication liaison between patients and providers, and administering record requests among other responsibilities. This role requires skills in Microsoft Excel, Receptionist Duties, Administrative Office, Data Entry, and Calendar Management.

Responsibilities

• Assist in all aspects of patient scheduling, including initial intake set-up, maintaining recurring appointment schedules, monitoring appointment availability, and proactively filling open appointments with prospective patients

• Act as the communication liaison between patients and providers in a timely manner

• Follow processes aligned with administering record requests, intake forms, and routing other patient related messages and forms

• Manage multiple simultaneous tasks and prioritize based on urgency

• De-escalate and manage patient conflicts to assist in resolving their concerns successfully

• Work within our electronic health record (EHR) system to maintain records

• General office duties such as copying, filing, faxing, sorting mail, greeting visitors, and maintaining the cleanliness of shared office areas

• Maintain patient confidentiality to comply with HIPAA guidelines

• Cross-train to support Transcranial Magnetic Stimulation (TMS) and Spravato (training provided)

Requirements

• Healthcare or Medical experience preferred but not required

• Associates' degree required

• Comfortability with professionally managing stressful patient situations

• Able to work well under pressure and/or frequent interruptions

• Outstanding emotional intelligence

• Experience in Receptionist Duties

• Familiar with Administrative Office tasks

• Skilled in Data Entry

• Proficient in Calendar Management

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.

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