NASA NCAPS Center Relationship Manager - Glenn Research Center

NASA NCAPS Center Relationship Manager - Glenn Research Center

Job Category: Project and Program Management

Time Type: Full time

Minimum Clearance Required to Start: Public Trust

Employee Type: Regular

Percentage of Travel Required: Up to 25%

Type of Travel: Continental US

CACI's Agile Digital Solutions Operating Group is recruiting an experienced project manager to join our NASA Consolidation Applications and Platforms (NCAPS) team. As a member of the NCAPS Team, you will support the men and women leading America's space exploration.

The NCAPS Center Relationship Manager plays a key role by working with NASA Center leaders to ensure alignment of priorities to solutions as NASA transition solution delivery to an enterprise model. The selected candidate will work with CACI's program leadership team and is responsible for identifying, managing, and resolving center identified issues and risks.

What you'll get to do:

• Work with NASA center leadership to drive customer satisfaction and ensure alignment with enterprise priorities.

• Develop and maintain customer relationship maps

• Develop and maintain customer satisfaction plans and processes

• Work with NASA center leadership to identify, track and manage center priorities, issues and requests

• Work with center product owners and CACI's delivery team to align priorities to product backlogs and in PI planning events

• Assist in managing performance against SLA metrics and preparing/delivering center specific status reports and information

• Work with Team CACI NCAPS leadership in strategic planning, understanding of NASA/Center processes and priorities, and participate in monthly program review meetings

You'll bring these qualifications:

• Must be a U.S. citizen with ability to obtain Public Trust clearance.

• 10+ years of relevant experience

• Knowledge of NASA business systems and software development processes and procedures

• Proven track record of effectively managing customer relationships.

• Prior experience successfully identifying, managing, and resolving customer satisfaction issues.

These qualifications would be nice to have

• Active Secret security clearance

• Prior experience leading a NASA research center

What we can offer you

• We've been named a Best Place to Work by the Washington Post.

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

• We offer competitive benefits and learning and development opportunities.

• We are mission-oriented and ever vigilant in aligning our solutions with the nation's highest priorities.

• For over 60 years, the principles of CACI's unique, character-based culture have been the driving force behind our success

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (~~~)

The proposed salary range for this position is

$86,800-$191,000